Refunds & Returns Policy

Effective Date: August 5, 2024

Welcome to Fun Creation. We are committed to providing high-quality digital products and ensuring that our customers are satisfied with their purchases. This Refunds & Returns Policy outlines the process, conditions, and timeframes for returns and refunds for digital products purchased from our website or Blender Market.

1. Refund Policy for Digital Products

Due to the nature of digital products (3D characters), which are immediately accessible upon purchase, we do not offer refunds or exchanges. All sales are final once the digital product has been delivered and accessed by the customer. We recommend reviewing the product description and any available previews thoroughly before making a purchase.

2. Exceptions

We understand that issues may arise. While refunds are generally not available for digital products, we may consider exceptions under the following circumstances:

  • Product Issues: If the digital product is found to be defective or not as described, we may offer a replacement or partial refund at our discretion.
  • Unauthorized Charges: If you believe that a charge was made without your authorization, please contact us immediately.

3. Initiating a Refund Request

If you believe that you are eligible for a refund or replacement under the exceptions mentioned, please follow these steps to initiate a request:

  1. Check Blender Market Refund Policy: https://support.blendermarket.com/article/22-refund-policy

4. Costs Involved

For approved refunds or replacements, we will not charge any additional fees. However, any transaction fees charged by payment processors are non-refundable.

5. Contact Information

For any questions regarding this policy or to initiate a refund request, please contact us at:

  • Email: support@3d-funcreation.com
  • Address: Address: Yasumasa Makoto, VORT AkihabaraIV 2F, 1-7-8, Kanda Suda-cho, Chiyoda-ku, Tokyo 101-0041 JAPAN

6. Changes to This Policy

We may update this Refunds & Returns Policy from time to time. Any changes will be posted on this page with the effective date. We encourage you to review this policy periodically for any updates.

7. Acknowledgment

By purchasing a digital product from Fun Creation, you acknowledge that you have read, understood, and agree to this Refunds & Returns Policy.

Thank you for choosing Fun Creation. We appreciate your business and are committed to ensuring your satisfaction with our digital products.